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Prime Pools & Hot Tubs
Pool Repair service in New York

Pool Repair in New York

When equipment fails mid-season, every day off-line is a week of green water risk. Our repair team diagnoses fast, quotes flat-rate, and gets you back swimming — usually within the same week.

Pool equipment in Westchester has a hard life. Freeze-thaw cycles crack pump housings. Tree-heavy yards clog filters and burn out impellers. Hard water in parts of the county scales heater elements. When something fails, you don't need a sales pitch — you need a diagnosis and a fix.

We repair every major component: variable-speed pumps, sand and cartridge filters, gas and heat-pump heaters, salt cell systems, automation panels, lights, plumbing leaks, vinyl liners, and tile work. Our techs carry the most common parts on the truck (Pentair, Hayward, Jandy, Raypak) so a lot of jobs get fixed in a single visit instead of waiting two weeks for a part order.

Every repair quote is flat-rate and in writing. We don't bill by the hour — that incentivizes slow work. You see the part cost, the labor cost, and the total before we touch anything. If we open up the equipment and find a bigger issue, we stop and call you. No surprise invoices.

For leaks, we offer pressure testing on plumbing lines, dye testing on liners and fittings, and full leak-detection service when the source isn't obvious. We've found leaks under decks in Scarsdale, behind tile in Larchmont pools, and at skimmer throats from Rye to White Plains. If your water level is dropping more than 1/4" per day, call us.

Our Process

How Pool Repair Works at Prime

01

Inspection

We arrive on time, walk your pool, and assess what your repair job actually needs — no upsells.

02

Service

Our CPO-certified technicians complete the work using commercial-grade equipment and tested chemistry.

03

Report

You get before/after photos, a full water-chemistry breakdown, and any flagged issues — sent the same day.

04

Follow-up

We schedule the next visit (if applicable) and stay one text away for anything that comes up.

"Heater quit two days before a Memorial Day party. Prime had a new ignitor installed the next morning. Hero status."
Greg W.
Larchmont, NY
"Found and patched a slow liner leak that two other companies missed. Saved us from a full liner replacement."
Diana K.
White Plains, NY

Pool Repair — FAQs

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